A cracked supply line at 2am, a water heater that quit on a Sunday, a slab leak that's been climbing your water bill for weeks — whatever brought you here, our Hi Hat-based crews are already staged and ready to roll.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in KY, and we stand behind every repair with a written warranty.
Experience matters here — a technician who's replaced a hundred water heaters spots the corroded shutoff valve or undersized gas line before it becomes a callback. That's the level of eye we send to every Hi Hat job.
Training doesn't stop after licensing. Our Hi Hat team runs regular refreshers on code updates, new fixture technology, and the material mix specific to Hi Hat, KY construction, so a repair holds up to inspection, not just to a quick test run.
A surprising number of the emergency calls we take in Hi Hat started as something small three or four days earlier. Here's what tends to escalate fast.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Hi Hat are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Hi Hat home needs, not just the easy jobs.
We work around your business hours where possible, not the other way around. Commercial clients across Hi Hat, KY rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
We repair and install both traditional tank and tankless water heaters, and we'll walk you through sizing so you're not overpaying for capacity you don't need.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
Whether it's a single kitchen faucet swap or a full bathroom remodel's worth of fixtures, our team handles the rough-in and finish work in one visit where possible.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
Because our trucks are staged across Hi Hat, KY, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across Hi Hat, KY so we can usually get to you same-day.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Hi Hat
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Hi Hat resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Hi Hat customer
"Grease trap service scheduled around our closing hours so it never disrupted service." — Restaurant manager, Hi Hat
"Explained exactly why the water pressure had dropped house-wide instead of just replacing the aerator and calling it fixed." — Homeowner, Hi Hat
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Hi Hat
Our Hi Hat dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
If you're near Hi Hat but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our Hi Hat dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Burst pipes, overflowing fixtures, failed water heaters, sewer backups, and no-water situations are all handled on an emergency basis, 24 hours a day.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Regularly. Hi Hat has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
We service and install most major tank and tankless brands available in Hi Hat, KY, both gas and electric.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
We cover Hi Hat and a broad radius of surrounding communities throughout Hi Hat, KY — see the coverage list below for specific zip codes.
In most cases, yes — trucks in Hi Hat carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Call now for a same-day Water Heater Replacement appointment in Hi Hat, KY.
Call +1-844-833-0201